Log In Join Free Help Set HomePage Add to Favorites

Shippinng & Delivery

    We usually use the tracable shipping methods as Shipping:EMS ,DHL, UPS, TNT, SEA TRANSPORTATION, AIR TRANSPORTATION to ship you the orders and the tracking numbers are available the next day as the orders are shipped out.

     And you can receive your orders in 2 to 5 days by expressair transport (10-45days By sea transport). 

     Please make sure your shipping address is correct. So you can receive the package derectly.Thanks for your cooperation.

     For the customs clearean, we have many methods and experiences, so your package is always  safe and 99% of the orders are safe for delivery. Here we would like to talk about the exceptions:

1, If the package have problem in our country Customs, we will be responsible and will resend all orders for free, you will nott need to pay any other charges.

2, But if your package is held by your country Customs, you will need to contact the Customs of your country, and work with them on how to make your orders release from your country Customs. we will NOT be responsible in these cases, we can do nothing upon this. and your money will NOT be refunded, because we do have shipped the orders in time and paid for the shipping charges.

3.Remoteareas:bdfore you pay,pls make  sure your region is remote areas are.

   If you are in remote areas,Pls add $6.98/KG for remote surcharge(not less than $35 totalorder) additional.

  How to know if you are in Remoteareas? You can check by these ways:

  DHL:You can check by web and Tel(web:http://remoteareas.dhl.com/jsp/first_main.jsp  Tel:8008108000)

  UPS:8008208388

   FEDEX:8009881888

 4.All packages must be signed for. If no one is home to receive your package, then it will be held in your local post until you are able to sign for the package. 

       If you have any questions, please do not hesitate to Contact Us!

Email:sales@goldseachina.com